Operations & Ordering Info and COVID Safety Measures

The Vermont Book Shop, located at 38 Main Street in Middlebury, Vermont, is open for browsing Monday to Friday, 10 a.m. to 6 p.m., Saturday, 10 a.m. to 4 p.m. 

For our customers who wish to shop with us but not come inside, we are still taking orders online, by phone, and by email (this is our order of preference, as all orders must be prepaid by credit card), with curb-side pick-up or complimentary local delivery. (The Vermont Book Shop at the Stone Mill Public Market is no longer in operation.)

We continue to adjust to current procedures and public health protocols. For full details of safety measures we have instituted for the protection of our booksellers, customers, and the community at-large, please see COVID Safety Measures below. 

Thank you for your continued patience and adherance to safety protocols and for your patronage throughout the construction and the pandemic! 

SCROLL DOWN for ordering online help.

COVID Safety Measures: The health and safety of our community is of paramount importance to us. For the protection of our booksellers, customers, and the community at-large, we have instituted the following safety measures:

  • Anyone experiencing respiratory symptoms or a fever, has been exposed to someone with COVID in the past 14 days MUST NOT ENTER THE SHOP. Please call or email, or order online. 
  • All customers and staff are required to wear facial coverings inside the shop
  • Customers are asked to use the hand sanitizer available at the front of the shop upon entering
  • The shop has been reconfigured to allow for greater social distancing; please maintain a respectful distance from others while browsing
  • We ask that you not enter the shop in groups of more than 3
  • Occupancy is limited to 10, including booksellers

Shipping information, please read:

  • USPS Media Mail (2-10 days) — Tracking, uninsured, $2.99 for one book, $.99 for each additional book.
  • USPS Priority Mail (1-3 days) — Tracking, insured, $9.95 for one book, $1.95 for each additional book. 
  • We are still offering free in-store pickup and complimentary delivery in 05753.

Ordering Online:

  • The search bar is beneath the banner image at the top of the page. When you think you have found what you want, confirm that you have the right title and edition (i.e., not large print, not a totally different book by the same title...) and click the "ADD TO CART" button for a physical book. Beware the "GET THE DIGITAL AUDIOBOOK" and "GET THE EBOOK" buttons–unless, of course, that is what you want. We can sell you those, too! 
  • Note: a title's product page will indicate if it is "On Our Shelves Now." Good to know if you are in a hurry for something. 
  • Choose in-store Pick-Up to do just that.
  • To choose Complimentary Delivery in the 05753 zip code, enter your shipping address, then tick the "Complimentary delivery in 05753 area: $0.00" box in Shipping Options. Please add any pertinent info regarding pick-up or delivery to the Order Comments field at bottom of checkout page, such as, "Yellow house with the dogs," or, "Leave on side porch, please." 
  • PLEASE NOTE: It can take up to 48 hours to confirm your order.  We WILL communicate with you via email upon processing. If you don't hear from us, please check your various inboxes (promotions, updates, spam) before calling to inquire. 
  • If you have difficulty placing your order, please do not hesitate to call us!

PICK-UP Book orders, whether ordered online or over the phone, can be picked up during our posted business hours at the Vermont Book Shop, 38 Main Street. If you have any special requirements or time constraints, please call us at 388-2061. While consistency is our goal, we respect our customers' busy lives and can be flexible! Complimentary delivery within the 05753 zip-code and USPS shipping are also available!


Phone: 802-388-2061 

  • We do our best to answer the phone between 9 am and 5 pm, Monday - Friday. If we don't pick up, leave a message and we'll return your call as soon as we can. 
  • We now take pre-payment for EVERY order. We accept Master Card, Visa, American Express, and Discover cards, as well as Vermont Book Shop gift cards. Please have your card handy. 

Email: orders@vermontbookshop.com

  • You are welcome to initiate your order via email, but again, be aware that we require pre-payment for EVERY order. As sending credit card details over email is not secure, you will need to call us also. If you are confident that we have or can get the book you are ordering, please feel free to leave your credit card details in our voicemail. We need the card number, expiration date, CVV or CID code, and your billing zip code

 

Further COVID response information: Since the arrival of Covid-19  in the northeast in late February, we have acted with all due care to minimize threats to the health of our customers and staff, and to mitigate the economic harm to our employees and our business. We were closed to customer foot-traffic from mid-March to early October. Our intention in limiting our operations that way was to keep the Vermont Book Shop solvent, so that we could emerge, on the other side of the Covid-19 crisis and the Bridge & Rail Project, healthy and fit for another 70 years of community bookselling.

We have continued to work tirelessly to meet our customers' needs and wishes by filling online, telephone, and email orders, providing convenient pick-up and delivery services, added staff and refined our processes and procedures for taking and delivering online, telephone, and email orders. We completed improvements at the Main Street location and we continue to stock our store with a selection of new books and merchandise carefully curated for our community.

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