“Here is the authentic voice of the Front Desk Agent: funny, experienced, profane, and able to tell a good story or two. Tomsky shares his story of beginning as a parking valet and rising to the heights of the front desk, with a horrifying detour through the housekeeping department along the way. This book is packed with characters, anecdotes, celebrities, and useful information for any hotel guest, such as 'Don't be afraid to tip the Front Desk Agent if you are after an upgrade.' Heads in Beds does for hotel workers what Anthony Bourdain's Kitchen Confidential did for restaurant workers. It should be an instant classic!”
— Mary Muller, Market Block Books, Troy, NY
About the Author
Jacob Tomsky is a dedicated veteran of the hospitality business. Well-spoken, uncannily quick on his feet, and no more honest than he needs to be, he also is the founder and president of Short Story Thursdays, a weekly, email based short story club. His writing has appeared in "The New York Times, The Wall Street Journal, O Magazine, The Daily Beast, "and other venues. Born in Oakland, California, to a military family, Tomsky now lives in Brooklyn, New York.